Returns & Exchanges
The Heavy Metal Barbell crew strives to make your shopping experience pleasurable and that our products exceed your expectations. If for any reason you are not satisfied with your purchase we are happy to refund or exchange your order.
*Please allow up to 48hrs for all orders to be processed.
- All exchanges & returns must be made within 30 days of purchase. No exceptions.
- Exchanges can only be made for a different size or color of the same item purchased. If you wish to exchange an item for an entirely different product you must return the originally purchased item and submit a new order.
- All products returned to Heavy Metal Barbell must be in the same condition as you received them and in the original packaging. All apparel items must be unworn with no visible stains or damage.
- Customers are responsible for all shipping costs related to sending items back to Heavy Metal Barbell.
- Once your items have been received and inspected by the Heavy Metal Barbell crew, please allow 7 days for exchanged items to be shipped or refunds to be processed.
Please email firstname.lastname@example.org and we'll be happy to assist you with processing an exchange or refund.